FAQ

1. Who do I support when buying a print?

 All net proceeds will go to three organizations in India supporting women & children affected by COVID. Please read the specific section on our "Why this fundraiser?" page for more information.

2. What percentage of the purchase price goes towards the organizations being supported?

All proceeds - after covering running costs, printing, packaging & shipping

*Any additional costs that remain after shipping will also be donated to the organizations.

3. What paper is used for printing?

Prints will be on Ilford archival fine art paper- Ilford Galerie Gold Fiber Silk and Ilford Galerie Smooth Cotton Rag/ Textured Cotton Rag.
Depending on the images purchased & what they will look best on, they will be printed on either of these two fine art archival paper. 

All prints are produced at Inspire Madras, http://www.inspiremadras.com/ , one of India’s finest labs and printed by Mr. V, Karthik, Co-founder & ILFORD certified print master.

4. Can the photographer add a personal note/autograph?

Unfortunately, we are not able to fulfil special requests.

5. What’s the size of my print?

Image Size: 10 x 15 inches

6. What is the handling and shipping cost?

Within India Packaging & Shipping- USD 150 (all inclusive)
International Packaging & Shipping- USD 25 additional (i.e. USD 150 + USD 25).

7. Where do you ship?

We ship worldwide.

8. Any additional Shipping costs?
 
All orders are shipped internationally to your provided shipping address, with an additional packaging & shipping cost that is paid during ‘Checkout’.
Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country.
The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied especially owing to the current COVID situations.
In the case where additional customs charges are assessed, you will be responsible for paying these additional fees.
To make your shopping experience as seamless as possible, we have arranged with courier service (inland) & EMS Speed Post/FedEx (overseas). If you are presented with an invoice from the courier/shipping for import duties and taxes, you will have to pay directly at the time of delivery.
 
9. When will I receive my print?

Owing to the current COVID situation in India with the lockdown, the print(s) will be produced & dispatched in a secure 3mm hardboard tube (3" Diameter and 14" In length) between July - August 2021.

10. Will my print be framed or mounted?

No, prints will not be framed or mounted. However, each print will have a 1.5 inches border space on all sides, for easy process of framing/mounting as per individuals’ choices.

11. Can I change print after the purchase?

Unfortunately, it is not possible. All sales are final.

12. Copyright :

All images are kindly donated by the photographers for the duration and purpose of this sale only. The copyright of the image remains with the photographers. The prints are meant ONLY for personal use.

13. Clarifications/Queries:

Please get in touch with payments@srishti.com.sg